Returns
Buyer may return any product which Evideco stocks if:
A- If the return request is made to Evideco before 30 days from date of purchase
B- It is in new condition, suitable for resale in its undamaged original packaging and with all its original parts
C- It has not been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged
D- It meets all Local, State and Federal laws governing the type of product that can be sold or put into transit in the State in which the product is being returned.
E- Evideco’s surplus job returns, and those not meeting A, B, C and D, above, will be evaluated on an individual basis. If Buyer returns the item to Evideco damaged or in a condition that is different from the condition in which Evideco sent it, Evideco reserves the right to issue a partial refund from 20% to 100% of item’s price if the product are not in their original condition, are damaged, or are missing parts for reasons other than Evideco’s error.
2/ Buyer may return any product which Evideco stocks, at their own expense, the shipping cost to send back a product has to be paid by the buyer if reasons of the return are others than Evideco’s error.
3/ Special orders or non-stock items:
Special orders or non-stock items may be returned after been evaluated on an individual basis and if Evideco will accept the return.
4/ Except for items Evideco stocks which meet A, B, C,D above, credit memoranda issued for authorized returns shall be subject to the following deductions:
-Cost of putting items in salable condition
-Shipping charges, if not prepaid
-Handling and restocking charges
5/ Exceptions to right of return:
Exceptions to right of return may apply if the Buyer do not purchase Products or Services as a consumer, or if the return request is made to Evideco after 30 days from date of purchase.
6/ Returns with a Gift Receipt:
Merchandise returned using a Gift Receipt will either be exchanged or refunded in the form of a merchandise credit for the amount paid.
3/ For returns from Military Post Office, APO, FPO and US Territories, please contact us at [email protected] for further instructions.
